FXTradeJournal (“we”, “us”) respects your privacy. This policy describes how we handle information when you use our website and services.

Information we collect

• Account data: name, email, and billing details when you register or subscribe.
• Usage data: product interactions, device/browser type, and approximate location derived from IP for security and analytics.
• Support content: messages you send to us, including attachments you choose to provide.

How we use information

We use data to operate and improve FXTradeJournal, provide customer support, process payments, secure our systems, and communicate service-related notices. With your consent where required, we may send product updates you can opt out of anytime.

Sharing

We share information with processors that help us run the product (e.g., hosting, email, payments) under strict agreements. We may disclose information if required by law or to protect rights, safety, and security.

Retention & deletion

We retain information as long as your account is active or as needed for legal, tax, or operational purposes. You may request deletion of your workspace subject to applicable exceptions.

Security

We use industry-standard safeguards including encryption in transit and access controls. No method of transmission is 100% secure; please use strong passwords and protect your credentials.

International transfers

If you access FXTradeJournal from outside your home country, your information may be processed where we or our vendors operate, under appropriate safeguards.

Your rights

Depending on your region, you may have rights to access, correct, delete, or export personal data, and to object to certain processing. Contact us to exercise these rights.

Contact

Questions about privacy: privacy@fxtradejournal.com.